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FREE UPGRADE: 2 - 3 Day!
FREE RETURNS for Rentals!
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Find quick answers to your questions below...
WHY BORROW
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Why borrow instead of purchase?
HOW TO BORROW
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How can I get full access to the website and pricing information?
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How do I borrow?
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How do I find your SIZE CHART?
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How do I get a "Risk-Free" trial?
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How do I get a FREE week?
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How do I return my rented item?
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How do you guarantee it will fit?
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How is it 90% off, if I have to pay for cleaning as well?
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How many items can I borrow at once?
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How much does standard membership cost?
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What is your 'Sale' section?
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When is my credit card charged for rentals?
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Who pays for shipping?
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Can I RESERVE an item for a specific date, how does it work?
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Who pays for rental returns?
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Will you accept my check, money order or COD?
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Would it be possible to ship my order overnight delivery?
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How long can I borrow an item?
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How long will it take to get my order?
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How will I know when my item is shipped?
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If I fall in love with an item I've borrowed and can't possibly return it, can I purchase it?
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What are the late fees?
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What is 'Wear Today, WEAR Tomorrow'?
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What is WAIT LIST, and when will my WAIT LIST item arrive?
CLOTHING
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Are these authentic designer dresses and clothing?
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Are they 'new'? What condition is the clothing in?
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Can I dry clean or alter the clothing myself?
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What if I dirty or damage the item I am borrowing?
ORDER STATUS
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Can I remove an item from my WAIT LIST?
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Has my order shipped?
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How do I change quantities or cancel an item in my order?
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How do I track my order?
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An item is missing from my shipment.
MY ACCOUNT
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Help! I already gave my email address, but it won't let me log in.
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How can I get $10 for referring friends?
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How do I create an account?
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How do I edit my account information?
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I forgot my password.
SHIPPING AND RETURNS
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When will I receive my order?
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What states and countries do you ship to?
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How much is my shipping?
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When will my order ship, and what are my shipping charges?
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What is the Return Policy?
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How do I return my product?
GUARANTEES
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Fit Guarantee
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Authenticity Guarantee
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Privacy Policy
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Security
PRICING AND BILLING
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Do I have to pay sales tax?
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I have a question about my charges.
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What are my payment choices?
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I need a copy of my receipt/invoice.
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When will my credit appear on my account?
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When will my credit card be charged?
BUYER'S GUIDE
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How do I buy/redeem a gift card?
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How do I find my product?
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How do I navigate the site?
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How do I use a coupon?
ADDITIONAL SUPPORT
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How can I contact you?
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